IT - TRAINER (USAID)
Position - Information Systems Training Specialist
Location - Washington DC
Client - US AID
Job Description:
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Participate as part of project and agile teams to understand and comprehend business requirements.
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Study existing business processes and existing applications to become an expert on Business Process, Data variation, Personas, and Roles.
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Create and/or enhance business process flows for training purposes.
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Support product owners on an agile team with developing test dataset based on business requirements.
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Prepare test data and test cases based on Business data variation. Incorporate these scenarios in Training and User Manual.
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Coordinate and perform product team level user testing.
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Plan and support end-user testing -- environment setup, test requirements, coach through testing, document feedback.
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Plan and Conduct UAT, Train UAT Users, Power Users
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Develop system user manual guides.
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Design a training plan and develop interactive training materials -- storyboards, scripts, knowledge tests, and surveys.
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Design, facilitate, and plan in-person and virtual training sessions.
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Support e-learning course development; training video production.
Education/Training:
Bachelor’s degree in computer science or a related field with 5 years of relevant experience