IT - TRAINER (USAID)

Position - Information Systems Training Specialist

Location - Washington DC

Client - US AID 

Job Description: 

• Participate as part of project and agile teams to understand and comprehend business requirements.

• Study existing business processes and existing applications to become an expert on Business Process, Data variation, Personas, and Roles. 

• Create and/or enhance business process flows for training purposes.

• Support product owners on an agile team with developing test dataset based on business requirements.

• Prepare test data and test cases based on Business data variation. Incorporate these scenarios in Training and User Manual. 

• Coordinate and perform product team level user testing.  

• Plan and support end-user testing -- environment setup, test requirements, coach through testing, document feedback. 

• Plan and Conduct UAT, Train UAT Users, Power Users

• Develop system user manual guides.  

• Design a training plan and develop interactive training materials -- storyboards, scripts, knowledge tests, and surveys.

• Design, facilitate, and plan in-person and virtual training sessions. 

• Support e-learning course development; training video production.

Education/Training:  

Bachelor’s degree in computer science or a related field with 5 years of relevant experience